Frequently Asked Questions

At INGRASSIA & SONS we want our customers to have the best buying experience ever. Currently we are accepting money orders, certified checks, wire transfers and all major credit cards.

DO YOU OFFER ANY PAYMENT PLANS? Yes, 1/3 down in most cases.

INGRASSIA & SONS has become the forerunner in creative design and technical achievement with the use of extensive 3D print modeling for great depth of detail in every single piece we make. All of our pieces are custom-made in the United States of America. Please allow 3 to 5 weeks for manufacturing but averaging 10 work days.

WHEN WILL MY ITEM BE SHIPPED?
Every piece of jewelry is shipped insured US Priority mail to all addresses in the Continental U.S. Gift boxes are included at no extra charge. Allow 3-5 weeks for custom orders .Tracking information will be sent via email.Expidite shipping is only for shipping, not manufacturing. We,on average ship within 10 work days, not guaranteed...

WHAT IS YOUR SATISFACTION POLICY?
We are confident our rings will satisfy you because we ensure that every piece meets the highest criteria. 14 day return policy with 25% restock fee. 30 days starts day of transaction. Excludes damage ,custom work, wax fees.

CARE ? Sterling silver and Gold should never be showered with. All jewelry should be taken off when washing with soap, use of chemicals or working with hands. Certain common house hold chemicals will oxidize ring and will change color of the metal forever. Store from U/V light when not wearing.

Some designs have raised details that can be snagged on textiles like towels, donning of clothing and putting hands in pockets.These activities should be avoided ,could cause damage to the ring or pendant and will not covered under the warrenty.